Effective Date: 01 Aug 2025
Welcome to InfantSwing.co.uk. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
InfantSwing.co.uk is an online retailer of infant swings and related baby products. We aim to ensure all product details, descriptions, and prices are accurate; however, errors may occur. If we discover an error in the price or availability of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order or cancel it for a full refund.
2. Orders & Payment
When placing an order, you agree that all details provided are accurate and complete. Orders are subject to acceptance and availability. Payment must be made in full before dispatch. We accept major credit and debit cards, as well as other secure payment methods shown at checkout.
3. Pricing & Availability
All prices are listed in GBP (ยฃ). Prices and availability may change without prior notice. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.
4. Shipping & Delivery
Delivery times vary depending on the product and destination. Estimated delivery times will be shown at checkout and in your order confirmation email. Orders may arrive in separate parcels if multiple items are purchased. While we work with trusted fulfillment partners to ensure timely delivery, delays can occasionally occur due to factors outside our control (e.g., customs clearance, courier delays).
5. Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms & Conditions. Under the UK Consumer Contracts Regulations, you have the right to cancel and return your order within 14 days of receiving your goods. Please refer to our Returns & Refunds Policy page for full details on eligibility, process, and costs.
6. Faulty or Damaged Goods
If your order arrives damaged or is found to be faulty, please contact us within 7 days of receipt. We may request photos or additional information to process your claim. Once confirmed, we will arrange a replacement or refund at no additional cost.
7. Liability
All products should be used in accordance with the manufacturerโs instructions. InfantSwing.co.uk is not liable for any indirect, incidental, or consequential loss or damage arising from the use or misuse of our products. Our total liability for any claim shall not exceed the purchase price of the product in question.
8. Intellectual Property
All content on this website, including text, images, and logos, is the property of InfantSwing.co.uk or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.
9. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please use the details on our Contact page to get in touch.
We reserve the right to update or change these Terms & Conditions at any time. Your continued use of the website following any updates constitutes acceptance of the revised terms.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.