Effective Date: 01 Aug 2025

At InfantSwing.co.uk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or contact us, we may collect personal details such as your name, billing and delivery address, email address, phone number, and payment information.
We also collect non-personal data, such as your IP address, browser type, device information, and pages visited, to help improve our website and services.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate updates about your order
  • Improve our products, services, and website experience
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share necessary details with trusted service providers who help us operate our website, process payments, and deliver orders. These providers are required to keep your information confidential.

4. Payment Security

All payment transactions are processed securely through our payment gateway providers. We do not store your full credit or debit card details on our servers.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site performance. You can disable cookies in your browser settings, but some website features may not work correctly without them.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to certain types of processing
    To exercise these rights, please contact us using the details on our Contact page.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website will constitute acceptance of the updated policy.